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Atlassian Cloud Organization Admin Quick Facts
The Atlassian Cloud Organization Admin certification is your opportunity to deepen your confidence managing cloud products and users at scale. This overview gives you the clear insights you need to prepare effectively and feel fully equipped for success as an Atlassian Cloud Organization Administrator.
How does the Atlassian Cloud Organization Admin certification empower your cloud administration journey?
This certification validates your ability to confidently administer Atlassian Cloud organizations through centralized control of products, users, and advanced security features. It’s designed for individuals who manage multiple Atlassian Cloud sites, oversee access and billing, and implement organization-wide policies through Atlassian Access. By earning it, you demonstrate mastery across user and group management, product setup, admin roles, billing management, and configuring advanced features that align with enterprise-grade governance and compliance needs.
Who Should Earn the Atlassian Cloud Organization Admin Certification?
The Atlassian Cloud Organization Admin certification (ACP-520) is ideal for professionals responsible for managing Atlassian Cloud environments across their organization. This includes IT administrators, system managers, and Jira or Confluence administrators who oversee multiple products, sites, and user groups.
It’s an excellent certification for anyone looking to validate their ability to configure and secure Atlassian Cloud systems while supporting end users at scale. Whether you’re an experienced admin or new to Atlassian governance, this credential helps you demonstrate practical, real-world cloud administration expertise.
What Roles Can Benefit from the ACP-520 Certification?
Earning this certification positions you as a trusted expert within your organization. Common job roles that directly benefit from this credential include:
- Atlassian Cloud Administrator
- Jira or Confluence Site Administrator
- IT Systems Administrator
- Cloud Platform Engineer
- Enterprise Product Owner or Manager
It’s also valuable for consultants who manage Atlassian environments for clients. Holding the ACP-520 signals that you understand not just technical configuration, but also governance, billing, and user access at the organizational level.
How Many Questions Are on the Atlassian ACP-520 Exam?
The official ACP-520 exam contains 65 total questions. These consist of multiple-choice and multi-select questions, designed to measure both theoretical understanding and applied problem-solving in real Atlassian scenarios.
Each question emphasizes practical application over rote memorization, so familiarity with live Atlassian Cloud environments is highly beneficial when answering scenario-based questions.
How Long Is the ACP-520 Exam?
You’ll have 180 minutes (3 hours) to complete the Atlassian Cloud Organization Admin exam. This gives you adequate time to carefully read each scenario, consider the available options, and mark questions for later review.
Time management plays an important role. Many successful candidates recommend answering the easier questions first before circling back to those that require more analysis.
What Is the Passing Score for the Exam?
The passing score is 62%. That means candidates must correctly answer roughly two-thirds of the exam to earn certification. Atlassian uses scaled scoring to ensure fairness, meaning that exam performance is evaluated holistically rather than requiring perfect scores in each domain.
Because the test includes multiple question types and varying difficulty levels, being comfortable across all areas—especially users, groups, and organization configuration—will help you maximize your results.
How Much Does the Atlassian Cloud Organization Admin Exam Cost?
The exam fee is $249 USD. Occasionally, Atlassian offers promotional bundles that include both the exam and a preparation course at a discounted price. This bundle option provides exceptional value and includes hands-on training materials aligned directly with the test content.
Exams can be scheduled through Atlassian’s testing partner platform, helping you find availability for both remote and in-person sessions worldwide.
What Languages Is the Exam Offered In?
The ACP-520 exam is currently offered in English. Having a consistent exam language encourages global standardization and ensures that technical terminology is clearly defined in Atlassian’s official documentation.
For non-native English speakers, Atlassian exams typically allow additional time accommodations, so be sure to review eligibility during registration if you need extended time.
Is the Exam Available Online or In Person?
Absolutely. The Atlassian Cloud Organization Admin exam can be taken either online from your home or office, or at a certified testing center.
Online exams are remotely proctored via secure video monitoring. If you prefer a distraction-free experience, test centers offer an environment equipped for focus, including access to note materials like scratch paper.
What Topics Are Covered on the ACP-520 Exam?
The ACP-520 certification exam evaluates your understanding across four main domains:
- Atlassian Organizations (35–45%) – Managing organizations, multiple sites, product access, subscriptions, and billing
- Users & Groups (25–35%) – Managing user accounts, groups, and access permissions for different products
- Admin Roles (10–15%) – Assigning and distinguishing between organization, site, and product admin roles
- Advanced Features (15–20%) – Configuring Atlassian Access, IP allowlisting, and product sandboxes
Each domain emphasizes core administrative tasks and security management aligned with Atlassian documentation. Understanding how these components work together across Jira, Confluence, and other Cloud products is essential.
How Many Times Can I Attempt the ACP-520 Certification?
You can retake the exam as many times as necessary to pass. Each attempt requires payment of the standard exam fee. Atlassian’s learning platform provides detailed performance insights to help identify areas for improvement before retesting.
What Experience Level Is Recommended Before Taking This Exam?
Atlassian recommends 6 to 12 months of hands-on experience managing or supporting Atlassian Cloud sites and users. Familiarity with key administrative functions like user access, billing, and product setup will make study sessions more effective.
Practical experience helps you better interpret exam scenarios and apply knowledge to real-world situations, particularly around organization-level settings that differ from site administration.
What Preparation Resources Are Available?
The best way to prepare for the ACP-520 is through a combination of Atlassian documentation, hands-on practice, and community learning. Candidates praise the training materials included in the Atlassian Learning Path as especially helpful for structured study.
To reinforce your understanding, use well-reviewed Atlassian Cloud Organization Admin practice exams that mirror real-world scenarios and include detailed answer explanations.
What’s the Structure of the ACP-520 Exam?
You’ll encounter a mix of multiple-choice and multi-select questions. Although the format is straightforward, be prepared for scenario-based items where more than one answer may apply.
Some questions test your conceptual understanding (like identifying when to use managed accounts), while others assess tactical know-how (like where to configure IP allowlisting or set default groups for product access).
What Skills Will This Certification Validate?
This certification proves your ability to:
- Manage and secure Atlassian Cloud organizations
- Administer user access, groups, and admin roles
- Oversee billing, product licenses, and subscriptions
- Configure advanced security and compliance settings using Atlassian Access
- Support enterprise scalability through best practices and governance
In short, ACP-520 validates the knowledge needed to manage Atlassian Cloud effectively at any scale.
How Often Should You Renew Your Atlassian Cloud Organization Admin Certification?
Atlassian certifications are typically valid for two years. Renewal can be achieved by retaking the updated version of the exam or earning a higher-level Atlassian credential. Keeping your certification active ensures you stay aligned with evolving Atlassian Cloud features and administration best practices.
What Are the Key Benefits of Earning the ACP-520?
Becoming an Atlassian Certified Professional demonstrates commitment, credibility, and expertise. Certification holders often see benefits such as:
- Recognition across Atlassian community and enterprise clients
- Enhanced confidence when managing cloud products and users
- Expanded career opportunities in IT administration and service management
- Access to exclusive Atlassian Certified digital badges and alumni groups
It’s a tangible way to showcase your mastery of cloud-based administration in one of the world’s most trusted collaboration ecosystems.
What Are Common Mistakes Candidates Should Avoid?
The biggest missteps come from underestimating hands-on familiarity. Many questions assume you have managed products directly in the Atlassian admin console. Avoid relying solely on theory—practice configurations wherever possible.
Additionally, ensure you study the distinctions between managed and unmanaged accounts, how default groups impact product access, and how billing applies across Standard, Premium, and Enterprise plans.
How Difficult Is the ACP-520 Exam?
This exam is designed to be practical and achievable with proper preparation. Candidates who actively work with Atlassian Cloud tools find the exam aligns naturally with what they do day to day. The test’s realistic questions reward understanding rather than memorization, making it an attainable goal for any dedicated admin.
What Study Plan Works Best?
A structured approach balances theory, practice, and review. Start by exploring Atlassian’s documentation, then follow the Cloud Organization Admin Learning Path. Review each domain’s key objectives, and reinforce your learning with practice scenarios.
Setting aside a few hours per week for consistent study will help you progress steadily. Active engagement—such as testing features in a sandbox environment—solidifies learning far better than passive reading alone.
Where Can You Register for the ACP-520 Exam?
You can register for the exam on the official Atlassian Cloud Organization Admin certification page. This portal provides exam scheduling, preparation resources, and testing instructions.
From there, you’ll choose your delivery method (online or in-person), select a convenient date, and finalize payment. Once your exam is scheduled, focus your final days on reviewing the Admin Roles and Advanced Features domains to ensure strong performance.
Achieving the Atlassian Cloud Organization Admin (ACP-520) certification is a powerful way to prove your mastery of Atlassian’s enterprise cloud platform. With focused study and hands-on experience, you’ll not only pass the exam but also elevate your role as a trusted admin ready to make your organization thrive in the Atlassian Cloud.
