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CompTIA A+ Core 2 Quick Facts
The CompTIA A+ Core 2 exam opens the door to mastering practical IT support skills with confidence and clarity. This overview equips you with the key details and exam structure so you can prepare effectively and stay focused on success.
Why Pursue the CompTIA A+ Core 2 Certification?
CompTIA A+ Core 2 validates your ability to manage operating systems, enhance security, solve software issues, and apply professional IT practices. It is designed for aspiring and practicing IT support specialists, technicians, and administrators who want a credential that highlights their capacity to keep systems reliable and secure across Windows, macOS, Linux, and mobile environments. With this certification, you showcase skills that employers value for roles in technical support and IT operations, including safeguarding systems, documenting changes, and resolving end-user concerns.
Exam Domains Covered (Click to expand breakdown)
Exam Domain Breakdown
Domain 1: Operating systems (28% of the exam)
OS installation: working with Windows, macOS, Linux, and mobile operating systems.
This section develops your ability to handle installation and configuration across a variety of platforms. You will explore how to install and upgrade Windows, macOS, Linux, and mobile operating systems while ensuring compatibility and stability. A strong understanding of boot methods, clean installations versus upgrades, and post-installation configurations is highlighted. You will also practice identifying key differences between desktop and mobile operating systems and learn how to create standardized system images for large-scale deployments.
Additionally, you will use this knowledge to evaluate and support user environments, ensuring each system runs efficiently. The exam expects you to apply practical knowledge of partitioning, file systems, and upgrades while demonstrating a clear grasp of system requirements. Mastering these fundamentals enables IT professionals to confidently provide smooth user experiences across diverse environments.
Windows tools: managing systems with Task Manager, Command Prompt, and Disk Management.
This section emphasizes working with system utilities to monitor and improve performance. You will learn how to use Task Manager for identifying processes and resource usage, Command Prompt for executing essential commands, and Disk Management for error checking and disk configuration. Each tool has a different role to play in diagnosing and addressing performance or stability issues.
Beyond the tools themselves, the exam focuses on applying them in real-world troubleshooting scenarios. You will understand when to run commands like sfc or chkdsk, restructure partitions using Disk Management, and create user-friendly solutions with built-in Windows utilities. This strengthens your ability to respond quickly to both end-user and administrative needs.
File systems: handling file systems, updates, and OS upgrades.
This section introduces the management of file systems and their role in both performance and security. You will become proficient in working with NTFS, FAT32, exFAT, and other file systems. This includes understanding permissions, encryption options, and file compression. Handling updates and managing compatibility when transitioning between file system types will also be key, especially during major operating system upgrades.
Additionally, the emphasis is on strategies for maintaining efficiency and security when upgrading operating systems. You will review the importance of backups, ensure driver compatibility, and manage remediation if upgrades affect applications or file accessibility. This prepares you to manage diverse systems across both personal and enterprise IT environments.
Domain 2: Security (28% of the exam)
Security measures: using encryption, access controls, and wireless security protocols.
This section focuses on core protection techniques that IT professionals must employ daily. You will explore encryption methods such as full-disk and file-level encryption, as well as best practices for using strong authentication and access control lists. The exam also emphasizes the role of wireless security protocols, including WPA2 and WPA3, to secure modern networks effectively.
By mastering these concepts, you will not only be able to respond to security threats but also proactively establish robust configurations. Employers value professionals who can set up preventative measures within workstations and networks to create safer environments, build user trust, and ensure organizational compliance.
Malware prevention: detecting, removing, and preventing malware threats.
This section trains you to identify and manage malicious threats at every stage. You will explore how to detect symptoms of malware infections, apply systematic removal procedures, and reconfigure systems to reduce the chance of recurrence. Tools such as anti-malware utilities, system restore points, and boot-time scans are emphasized.
Beyond detection and removal, the focus lies on adopting preventative approaches such as user education, patch management, and layered defenses. Through strong malware prevention practices, IT professionals maintain smooth operations, minimize downtime, and demonstrate their readiness to protect workplace technology.
Domain 3: Software troubleshooting (23% of the exam)
OS issues: diagnosing and resolving problems with operating systems and applications.
This section emphasizes troubleshooting common operating system behaviors. You will be trained to handle boot issues, slow applications, crashes, and missing files. Diagnostic workflows include using safe mode, event logs, and recovery tools. By recognizing patterns of system instability, you will be able to provide quick and efficient resolutions.
Equally important, you will explore strategies for application support, including compatibility troubleshooting, reinstallation practices, and configuring settings to maximize system stability. With these tools, you ensure problem-free operations that maintain productivity for users.
Mobile troubleshooting: addressing connectivity, app, and performance issues.
This section specializes in mobile devices and their increasing importance in business and personal environments. You will learn how to diagnose app crashes, poor connectivity, and slowed performance. Key tools include reset options, safe mode diagnostics, and effective application of manufacturer support resources.
This domain also integrates mobile cloud services and synchronization troubleshooting. You will practice ensuring that settings and integration between devices remain seamless, giving users consistent, reliable access to apps and data whether at work or on the go.
Security concerns: fixing unauthorized access and malware issues.
This section merges troubleshooting with security awareness. You will learn to swiftly recognize signs of compromised accounts or infected systems and take corrective measures such as restoring configurations, applying patches, and updating credentials.
In addition to corrective work, this section underscores preventive reinforcement. Through implementing proactive monitoring, addressing user practices, and using endpoint protection tools, you minimize risk and keep environments resilient for long-term operations.
Domain 4: Operational procedures (21% of the exam)
Documentation: using best practices for system changes and documentation.
This section highlights the role of clear documentation in IT. You will practice logging changes, updates, and procedures that help coordinate teams and provide transparency across IT operations. Accurate tracking ensures smooth handovers and faster incident resolution while supporting compliance standards.
Documentation does more than provide reference material. It also helps reduce repetitive efforts, creates accountability, and fosters a culture of knowledge sharing, making support processes smoother and more efficient.
Safety and communication: following safety protocols and communicating effectively.
This section reinforces the importance of maintaining safety and adopting a professional communication style. You will cover how to implement physical safety measures, dispose of hardware responsibly, and protect both people and systems during repairs or upgrades.
In terms of workplace communication, the focus remains on collaborating with team members, guiding end users, and conveying information in a clear, helpful way. By honing interpersonal and technical communication, you will provide support that is both effective and user-friendly.
Backup and recovery: setting up workstation backups and recovery processes.
This section introduces the systematic execution of backup strategies. You will learn how to configure full, differential, and incremental backups while verifying the integrity of backup files. Setting recovery points and scheduling processes are important for business continuity.
Furthermore, emphasis is placed on recovery planning for various disaster situations. You will demonstrate how to restore workstations, validate restored data, and create solutions that minimize data loss after unexpected issues occur. These skills highlight preparedness and reliability in professional IT roles.
Who should consider earning the CompTIA A+ Core 2 (220-1202) certification?
The CompTIA A+ Core 2 certification is perfect for individuals who want to launch or advance their careers in IT support. It’s especially well-suited for newcomers to IT who want to gain credibility with an industry-recognized credential. It’s also a strong fit for career changers or students looking to build a foundation in troubleshooting, operating systems, basic security, and professional IT practices.
This credential is not just for those aiming to become technicians—it’s an excellent way for anyone working in tech-adjacent roles to build confidence in system troubleshooting, security principles, and operating system management.
What jobs can I pursue after passing the CompTIA A+ Core 2 exam?
Passing the CompTIA A+ Core 2 exam, combined with Core 1, qualifies you for several entry-level IT roles, such as:
- IT Support Specialist
- Help Desk Technician
- Technical Support Specialist
- Desktop Support Analyst
These roles are highly in demand, as almost every organization requires professionals who can manage systems, solve technical issues, secure networks, and assist users. With Core 2 under your belt, you’ll also be well-positioned to move toward more advanced certifications such as CompTIA Network+ and Security+, opening up career paths in networking and cybersecurity.
What is the current exam code for the CompTIA A+ Core 2 certification?
The current exam code for the CompTIA A+ Core 2 certification is 220-1202. Knowing the exam code is important when purchasing study guides, scheduling your test, or selecting preparation resources. Since CompTIA updates its exams periodically, always make sure you are using materials aligned specifically with this exam version.
How much does the CompTIA A+ Core 2 exam cost?
The cost to take the A+ Core 2 exam is $265 USD. This fee gives you access to one exam attempt, and you can choose to take it either in-person at a testing center or remotely using online proctoring. If your employer or school offers certification benefits, you may also be able to reduce or cover the cost. Remember, this certification is a long-term investment in your career—making it a wise financial choice for anyone pursuing IT.
How many questions are on the CompTIA A+ Core 2 (220-1202) exam?
The A+ Core 2 exam includes a maximum of 90 questions. These questions are a mix of multiple-choice (single and multiple response), drag-and-drop activities, and interactive performance-based questions. Because question formats vary, you’ll want to practice answering scenario-based problems as well as technical troubleshooting prompts to feel confident on exam day.
How long will I have to complete the exam?
You will have 90 minutes to complete the Core 2 exam. Managing your time is essential, as some questions can be answered quickly while others may involve analyzing real-world scenarios. A good strategy is to answer the straightforward questions first, then return to the more complex items. Practicing with timed mock exams will help you sharpen your pacing.
What is the passing score for the 220-1202 A+ Core 2 exam?
To pass, you’ll need a score of 700 out of 900. Scores are provided immediately after finishing the test, so you’ll know right away if you’ve earned your certification. The exam is scored using a scaled method, so different test forms are balanced in difficulty, and your overall score determines your pass or fail—individual sections are not graded separately.
What are the domains covered by the CompTIA A+ Core 2 certification exam?
The A+ Core 2 blueprint covers four key domains:
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Operating Systems (28%)
- Installation and configuration of Windows, macOS, Linux, and mobile systems
- Using built-in Windows tools like Task Manager and Disk Management
- Managing file systems, updates, and upgrades
-
Security (28%)
- Implementing security measures with encryption, access controls, and Wi-Fi protection
- Identifying and preventing malware threats
-
Software Troubleshooting (23%)
- Fixing operating system or application errors
- Resolving mobile connectivity and performance issues
- Addressing security concerns like unauthorized access
-
Operational Procedures (21%)
- Documenting IT changes using best practices
- Following essential safety protocols and professional communication methods
- Setting up backup and recovery systems
These domains ensure you build solid knowledge across the daily tasks IT specialists face.
In what language is the A+ Core 2 220-1202 exam available?
The Core 2 exam is currently available in English. While availability of other languages may expand over time, most learners begin with the English version, given that IT documentation, troubleshooting guides, and technical references are most often provided in English.
Does the exam contain performance-based questions?
Yes, the A+ Core 2 exam includes performance-based questions (PBQs) along with multiple-choice and drag-and-drop question types. PBQs simulate real-world IT tasks, such as troubleshooting an operating system issue or securing a system, giving you a chance to demonstrate hands-on problem-solving skills. These questions carry significant weight, making them an excellent way to showcase your applied knowledge.
How difficult is the CompTIA A+ Core 2 exam?
The A+ Core 2 exam is designed to be accessible while still ensuring that certified professionals possess truly job-ready skills. With focused preparation, most candidates can feel very confident. The key is applying your knowledge practically—understanding why solutions work, not just memorizing facts. Using real systems to practice OS installs, troubleshooting tools, and malware removal will take your preparation to the next level.
Do I need any prerequisites before attempting the Core 2 exam?
There are no mandatory prerequisites to sit for the A+ Core 2 exam. However, CompTIA recommends about 12 months of hands-on IT experience in a support role. Even if you lack professional experience, structured learning, virtual labs, and consistent practice exams can prepare you fully for success.
How long does the CompTIA A+ Core 2 certification remain valid?
The A+ certification is valid for 3 years from the date you achieve it. To remain certified, you can renew through continuing education units (CEUs), online training courses, or by passing a newer version of the exam. Renewal ensures your certification reflects the latest technologies and industry best practices.
What career growth opportunities come after A+ Core 2?
Once you earn your CompTIA A+ certification (by passing both Core 1 and Core 2), you’ll have an excellent foundation for advancing your career. Many professionals move on to certifications like CompTIA Network+, geared toward networking and infrastructure, or CompTIA Security+, which builds expertise in cybersecurity principles. These certifications open doors to specialized IT roles and higher salary opportunities.
How does the A+ Core 2 exam contribute to Department of Defense roles?
The Core 2 exam is part of the certifications approved under DoD 8140 guidelines, qualifying candidates for specific defense-related positions, including technical support specialist, system administrator, and cyber defense infrastructure support specialist. This makes the A+ an ideal certification for anyone pursuing government IT careers or defense contracting roles.
Will taking practice exams help me pass the A+ Core 2 test?
Absolutely. Using high-quality CompTIA A+ Core 2 practice exams is one of the best ways to build exam confidence. Practice exams mirror the structure and types of questions on the real test, familiarizing you with performance-based items and timed conditions. Detailed answer explanations also ensure you understand why an answer is correct, making your study process much more effective.
How does CompTIA A+ Core 2 compare to Core 1?
Core 1 emphasizes hardware, networking, and mobile device support, while Core 2 focuses on operating systems, security, software troubleshooting, and professional IT procedures. Both exams complement each other; passing both confirms you can manage the dual responsibilities of supporting both hardware and software environments. Core 2 builds the crucial skills for diagnosing deeper issues and creating secure systems for end users.
Where can I take the CompTIA A+ Core 2 exam?
You can schedule your exam either online or at an authorized testing center. Online proctored exams allow you to test from the comfort of your home or office, provided you meet the technical requirements, while in-person testing centers offer a more traditional environment. CompTIA provides flexible scheduling options to fit your needs and timeline.
How can I register for the A+ Core 2 certification exam?
Registration is straightforward:
- Visit the official CompTIA A+ Core 2 certification page.
- Choose your preferred delivery method: testing center or online proctored.
- Select your exam code (220-1202) and schedule your test date.
- Pay the exam fee and confirm your details.
Once registered, set aside consistent study time and use proven exam prep resources to get ready. With focused preparation, you’ll walk into exam day with complete confidence.
The CompTIA A+ Core 2 certification is an outstanding investment for anyone determined to build a strong career in IT. By mastering real-world troubleshooting techniques, operating system management, and essential security skills, you equip yourself with timeless technical abilities valued by employers across industries. With preparation and commitment, you’ll be ready to earn this respected certification and open the door to exciting career opportunities.
